Does DETA offer EV installation packages?
No, we do not offer EV installation packages, however Bunnings Warehouse offers an installation service for products purchased through their stores or website.
Bunnings EV Installation Service AU
Bunnings EV Installation Service NZ
Remember to always seek a qualified electrician for installation.
Are DETA chargers compatible with all EV’s?
Yes, our chargers are compatible with all type 2 EV, which is 95% of the EV market.
Can you charge your car in the rain?
Yes, our chargers are IP55 rated. Additionally, you can buy accessories for extra protection
Does DETA sell charging cables longer than 7m?
No, we only sell charging cables up to 7m
Does the DETA Cable Protector only come in 1m lengths?
Yes, the Deta Cable Protector only comes in 1m lengths
Does DETA sell type E RCBO’s?
No, we only sell Type B RCBO's
Do DETA EV chargers have have a RCD/RCBO built in?
Yes, DETA EV Chargers have a built in self-reset Type B RCD
Do DETA Smart EV chargers give information on charging times in the app?
Yes, our DETA Smart EV Chargers provide data logging via the Grid Connect app, with information storage up to 7 days. Data from the app can be downloaded to your phone.
Does DETA sell Solar or Battery Systems?
No, we do not sell either solar or battery systems, however we do sell solar installation accessories (solar conduit, solar cable etc.)
What are the average charging times for DETA EV Chargers?
Charging times are dependant on car battery size.
Generally speaking:
- Single phase 7.4kW Charger = 10-12hr
- Three phase 11kW Charger = 6-8hr
- Three phase 22kW Charger = 3-5hr
For single and three phase EV chargers, what size kW does DETA stock?
Single phase = 7.4kW
Three phase = 11kW and 22kW
Do DETA EV chargers support plug in hybrid?
Yes, DETA EV Chargers support all type 2 plug in hybrid
Does DETA sell DC to DC EV chargers?
No, we don't sell DC to DC EV chargers. These are only used in commercial/industrial settings.
Can't Find Your Question?
Our local customer service team is eager to assist with your EV needs.
